July 28, 2015

The United Federation of Travel Agents’ Associations (UFTAA) retaied its stand against Lufthansa Airlines recent decision to levy extra amount on tickets booked on Global Distribution System (GDS).

Questioning the legitimacy of the practice, UFTAA pointed out that a ticket is an agreement between the passenger and the airline while a reservation or cancellation fee is a matter between the airline and the travel agents. It termed the practice to be violating the IATA BSP norms and not in conformity with agreed industry practices.


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